No one likes considering the negative “what-ifs” in life—the tragedies that can strike anyone’s life at any moment. Maybe that’s one of the reasons people don’t like the thought of purchasing insurance. Another reason might be the thought of spending money on something that might not happen, or is inevitable, but hasn’t happened yet.
Lubbock area Allstate insurance agent Marvin Grimes has worked in the industry for almost 25 years. He explained that whatever the reason behind the desire to avoid purchasing insurance, there is no doubt that it is a necessary consideration—whether required by law, such as auto and home insurance, or protecting your loved ones with life insurance.
He said he wants people to understand that his goal is to set his agency’s practices apart from other agencies by being there for his clients to help them through the claims process.
“We are more about being service-oriented and less about sales, and we want to help our clients in every way possible, including finding any discounts that may be available to them. And with life insurance, there is never an easy time to buy. It’s not something we want to budget for, but there are ways to get there. It’s a peace of mind that will only get more expensive the older you get,” Grimes said.
He suggested an alternative to buying more expensive whole life insurance is to start with a less expensive term-life policy and after five years, consider transferring the policy into a permanent policy plan.
Grimes’ agency also deals with a lot of renters’ policies and said while the law may not require you to cover your personal items under the policy, it does require liability insurance; and for people who may try to skirt around purchasing a liability policy, he has a story he likes to relay.
The story, he said, is a true tale about two Texas Tech University students who did not purchase renters’ liability insurance for their apartment. Unfortunately, they started a grease fire and tried to put it out doing all of the things you are not supposed to do when attempting to put out that type of fire. The flames and smoke damaged two units at a cost of more than $80,000. The apartment complex’s owner was fortunate and was covered, but his $5,000 deductible was a cost he passed along to the two young, budget-conscious college students.
The story hits home for Grimes, who said he can relate to the importance of the scenario as he has two children of his own. His son is a senior at the Air Force Academy in Colorado, and his daughter is a freshman in college. Grimes and his wife have been married for 25 years and she is the vice-president of operations for Atmos Energy.
“We want to be a part of the community, not just live here,” Grimes said.
He said he never grew up wanting to become an insurance agent, but life’s twists and turns brought him to where he is today and he chose to work for Allstate because of the people in the company.
Grimes owned Frontier Adjusters as an independent insurance adjuster for 20 years, but had the opportunity to sell it, and afterward, decided to buy an Allstate agency because the company’s goals aligned with his personal ones of providing exceptional customer service and giving back to the community. Allstate gives back through company sponsored events and Grimes is involved in Meals on Wheels, the South Plains Food Bank, and more.
Finally, Grimes said he doesn’t focus on the “what-ifs” as much as he focuses on the positive results from his service to others.
“I’m really proud of the people who do plan ahead for the worst—to protect those they love. It’s satisfying to know I have a check waiting for a child or a wife when they need it most in life. When I’ve handed that person a check—that’s what I’m most proud of,” Grimes said.
By Kim Lehman